Diva Car Insurance Review

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Guest's Review of Diva Car Insurance

10th Jun 2009

Overall Rating

0 stars
  • Value for money
    0 stars
  • Reason for going with this company
    Cheapest Quote
  • Driver Type
    Lady Driver
  • Previous Insurance Company
    Not Set! Not Set!
  • Have you made a Claim
    Never Claimed
  • Cover Taken
    Comprehensive
  • Customer Service
    0.5 stars
Bad Points

Cancellation charges far too high.
Not clear whose providing what.
Why do Swinton have a different 'arm' which deals with women drivers?


General Comments

My wife took out motor insurance with Diva after going on a comparison website. The quote looked pretty good but it was not clear that Diva is another name for Swinton. The insurance was underwritten by Provident. (There's 3 names involved already!) This information should have been made clear upfront. After 2 months into the policy she cancelled it because she sold her car and didn't replace it.

She was charged cancellation fee which amounted to 80% of the annual premium!!

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