Egg Internet Banking www.egg.com Review

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Egg Internet Banking www.egg.com
1.7 stars
Average rating for this product is: 1.7 out of 5

From 7 ratings and 30 reviews

Thumb down 23% of users recommend this product

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PyttsPete's Review of Egg Internet Banking www.egg.com

10th Jun 2009

Overall Rating

1.5 stars
  • Value for money
    1.5 stars
  • Ease of Use
    3.5 stars
  • Used service for
    1 year and over
Good Points

Pleasant staff on the phone


Bad Points

Do not read letters and reply with inappropriate standard form letters.


General Comments

Mortgage with Egg for 5 years, and until recently an excellent service allowing me to change from capital and interest to interest only payments, and back again. I do also have savings with them set against my mortgage. Now however a completly different story. You need to write and request a change and receive a standard form letter requesting your entire credit history, permission to discuss your finances with any other borrowers, fresh credit checks, income and outgoings etc. Only missing is the inside leg measurements. Throughly unhappy as I am now dealing with an entirely different Bank to the one I started with.

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