written by crouchley2005 on 09/06/2009
Good Points
Baby and toddler can face you, or different directions.
nice colours avaliable.
Bad Points
When you go up kirbs the handle breaks from its position making it impossable to get up the kirb.
The wheels buckle at the slightest bumb or raised pavement.
The frames twist over time (5 mths)
wheels drop off once they have buckled several times
The customer service from head office is terrible
General Comments
feel that i was ripped off with a pram that I thought would last me years. The service I received from firstwheels office in the UK made me out to be a liar about where i bought the pram from and that they cannot help me out with the faults as it lies with who I bought it from and not them. This is my second chaisis and now my second wheel which has snapped again. Each time they repaired it foc but know they have decided it is not for them to repair. I ve had the pram 12mths and only had 8 mths use out of the pram. Should have bought the cheaper pram from mothercare I originally wanted.