aspuser's Review of AspDotNet Storefront www.aspdotnetstorefront.com
7th Jun 2009
Overall Rating
- Value for money
- Content
Functionality for the price, flexible for customization
Bad Points
Poor customer support, very technical to implement or upgrade
General Comments
I used this AspDotNet Storefront software in a previous company, so this was my first choice for my new company. I have regretted that decision for months now. We have experienced so many issues with the company including horrible customer support, their upgrades crashed our site, they sent us files to fix the crash that had even more errors in them and caused permanent problems that they never were able to fix, there are coding problems with the site map, etc. I cannot emphasize how bad their customer support is. I have spent hours trying to explain basic problems to them, without getting answers. They have a bunch of programmers answering the support questions and cannot explain things to someone below their level of expertise. If you are not extremely technical, do not purchase this software. I have had to pay thousands of dollars to have someone fix the problems we've experienced with this platform. Also, both at my last company and with my new company, settings in the software periodically revert to the default settings without anyone touching them. This resulted in several problems with the site and days to figure out. Bottom line, don't waste your money on this unless you are a programmer and will never need to speak to anyone for support post purchase.
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