egigov's Review of The Door Store, Colchester www.woodendoors.co.uk
6th Jun 2009
Overall Rating
- Value for money
None
Bad Points
Product yet to arrive after seven weeks
Terrible service
Do not return calls
Manager not contactable
General Comments
I ordered a wooden door in mid April from the door store, which was to be delivered by the end of April and paid a deposit. When no one contacted me for three weeks, my wife rang them on several occasions to chase the door. On each occasion they had little knowledge of the order, were totally disinterested and unhelpful and never returned calls. It is now June and my building project has not completed because of their inability to deliver for 7 weeks. It has been impossible to talk to the manager, who is never available and does not return calls. I have now asked for a refund and wait to see if they will refund the deposit.
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egigov's review has yet to be rated - Be the first!
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