Guest's Review of Zenith Staybrite Windows www.zenithwindows.co.uk
5th Jun 2009
Overall Rating
- Value for money
None
Bad Points
Everything - the service is appalling. You have to repeatedly chase. The processes are cumbersome, they send the wrong people out to do the job.
General Comments
Window installed 2006 (tiles broken around the window which I replaced at my cost).
Within months the window sill had cracked. Zenith after about 10 phone calls sent a surveyor end 2007. Then a window fitter a few months later after many more phone calls. Window fixed (again damaged tiling broken which I replaced at my cost). After a further 8 months the window sill cracked again. Another 10 phone calls at least followed by a surveyor followed by many more phone calls chasing a fitter visited to replace the sill. He stated that the sill was the incorrect one from the start and left as he did not have the right parts. It is now June 2009 and I am starting the above process again!!!!
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