Bike Outlet www.bikeoutlet.co.uk Review

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★★★☆☆
2.7 / 5
43% of users recommend this
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  • Customer Service

  • Quality of website

  • Value For Money

bertief's review of Bike Outlet www.bikeoutlet.co.uk

★☆☆☆☆

“It has been 7 days since I ordered on bike outlet,...”

Written on: 05/06/2009 by bertief (1 review written)

Good Points
Best On price

General Comments
It has been 7 days since I ordered on bike outlet, although the funds were taken from my account I was given no information about whether or not the product was in stock; there was no reply to my emails until I phoned after 5 days to find my order was out of stock but should be in stock the day after. Only after the phone call did I receive any emails.

Since then I have heard nothing and am still waiting for my order to be delivered or even dispatched.
Lack of communication /
Misinforming website information

  • 70

    Goods purchased & cost

  • Up to a week late

    Delivery

  • Quality of website

  • Value For Money

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Puddlejumper's Response to bertief's Review

Written on: 25/08/2009

I am having similar problems getting any response from them, a search of the web reveals this is not uncommon. Should have done that before ordering shouldn't I?

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