factualresponse's Review of Orange Broadband www.orange.co.uk/time
5th Jun 2009
Overall Rating
- Value for money
- Customer Service
- Reliability
- Speed Consistency
Cancelations team, do a lot more than just cancellations, they can get a support team on your side
Bad Points
The tech support service read from a checkcard going over the same points, with a temporary fix PLUS they dont have the ability to transfer your calls to customer support, so you have to make 5 or 6 calls.
General Comments
As many others here have said, Orange Broadband's technical support team read from a checkcard, they are useless. If you want to get answers and action done on your request folliow these simple rules.
1. Doint call the tech support team call this number instead. 0844 8738586. broadband option, go for option 4 "Your thinking of leaving Orange" Be polite, youll get a lot further.
2. Give them what they require i.e name, password etc
3. Ask to speak to a manager, as your issue isnt being resolved.
4. Explain the situation etc, youll be surprised at the result
I got new filters, a new router and 4 months FREE broadband, by keeping my cool.
Remember - all reviews on Review Centre express the reviewer's opinion, not necessarily ours.
If you disagree with a review then please let us know by writing a review of your own or adding a comment.
factualresponse's review has yet to be rated - Be the first!
Web Links
-
Plusnet Website Temporarily Unavailable
We've had to turn off access to our website whilst we do some work behind the scenes. ... It won't take long to do, but if you need help now you could try one ... Call our Support Team on 0845 140 0200
www.plus.net -
Cheap Broadband Suppliers: Compare all UK Broadband Providers
Cheap Broadband: Compare Cheap Broadband internet Packages, Providers in UK. Compare Prices, Read ISP reviews and special offers from all broadband providers. ... O2 Launches Broadband Back up Service
www. broadbandsuppliers .co.uk -
Clearwire Corp - Home
Clearwire will give you faster internet at home, at work and on the go, so that people everywhere will have ... Clearwire is rolling out super fast internet service across new markets in the U.S.
www.clearwire.com -
thinkbroadband :: Compare broadband service providers
Compare broadband provider speed, reliability, and customer service ratings. ... Poll: Universal Service Commitment ... AOL Broadband ;
www. thinkbroadband .com -
thinkbroadband :: The UK's largest independent Broadband / ADSL
We provide independent advice and details on the services offered by Broadband Service Providers so you can make an informed decision as to who to use as your supplier.
www. thinkbroadband .com -
BT Total Broadband ? wireless UK broadband Internet for less
Get BT Broadband Option 1 now ... BT Total Broadband Option 1 has basic online security, parental controls and 10GB monthly usage ? everything you need to enjoy cheap broadband at high speeds!
www.bt.com -
Vonage - VoIP Internet Phone Service for Home, Business and
Vonage phone service offers unlimited local, long distance and amazingly low rates to call worldwide, over a clear, reliable connection.
www.vonage.com -
T1 SERVICE-T1 PROVIDERS-Broadband Providers-Broadband Services-T1
1) Fill out and submit our FREE simple online Broadband Service form. ... 4) You can then select the best Broadband service, and deal with the providers directly!
www. broadbandbuyer .com -
BROADBAND PROVIDERS-Broadband Service-CABLE INTERNET-Broadband
Broadband Providers Broadband Service-Find the Best Deals on Broadband Internet from Cable Internet Providers, DSL INTERNET PROVIDERS, Broadband Internet Service & DSL Service Providers...
www. broadbandbuyer .com -
AT&T | Wireless, DSL Internet, U-verse, Digital TV, and Phone
Shop All Phones ... Find Your Plan ... Home phone service or bundles that are right for you.
www.att.com
Share this page: