Guest's Review of AirTran Airways
4th Jun 2009
Overall Rating
- Value for money
- Flight From - ToPHX to RDU
- Flight on time?
- Comfort on flight
- Flight DateJune, 2009
- Ticket classEconomy
- Customer service
- Quality of food
Absolutely horrible. And I haven't even gotten on the flight yet! I made my AirTran Airways reservations two months in advance - and they have changed the itinerary THREE times already. When I called to "discuss other options" that were offered on the email, they informed me that the scheduled change was the ONLY flight leaving that day. There was absolutely nothing they could do short of cancelling the entire flight (2 weeks before it was supposed to leave - now every other airline is booked!) No monetary compensation, nothing. I'm considering paying more to another airline just so I never have to talk to these people again!
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