violamaliszewska's Review of Atlantic Electric and Gas
2nd Jun 2009
Overall Rating
- Value for money
i moved out from atlantic becouse moved house which i rented and called for final bill.
after three weeks i called them egain .thay wanted £1000 from me. i don' know what to do with this. they asked me what i used in house? but i don't use nothing but normal things. they say the first bill was wrong and every next were wrong as well. i was customer for one year, they never gave information that electricity use is so high.
i have paid them first £65, then £278, £140, £237.
and for last final bill i expected about £250 but never £1000. we are not able pay so much maney for bill. if any one can help wat to do?
General Comments
I moved from Atlantic Electric and Gas because I moved house which I rented and called for final bill.
After three weeks I called them again. They wanted £1000 from me. I don't know what to do with this. They asked me what I used in the house, but I don't use nothing but normal things. They say the first bill was wrong and every next were wrong as well. I was customer for one year, they never gave information that electricity use is so high.
I have paid them first £65, then £278, £140, £237.
And for last final bill I expected about £250 but never £1000. we are not able pay so much maney for bill.
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Members' Comments onviolamaliszewska's Review
Lucy Bell on 25th Jun 2009
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To the person being asked for £1,000, write to Tony Levene at the Money Guardian. Don't pay any more till you've had some input from him. It sounds as though someone at Atlantic has made a mistake, if they weren't satisfied with your readings they should have arranged to have one of their employees come round to check at the time.
It's just possible that Atlantic owes you some money back, an apology and even some compensation.
Stella
p.s Tht's Tony Levene, Money Guardian, the Guardian 22 Faringdon rd EC1R 3ER