Car Giant, White City, West London Review

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2.3 stars
Average rating for this product is: 2.3 out of 5

From 32 ratings and 71 reviews

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ianwright's Review of Car Giant, White City, West London

2nd Jun 2009

Overall Rating

4.5 stars
  • Value for money
    5 stars
  • Customer service
    4 stars
  • Town/City
    Chelsea
Good Points

Fantastic choice
No pestering
Good systems that cover all questions at sale point
Really competative prices
Cars mainly one owner with service histories


Bad Points

Long collection time. OK if you are a car nut.


General Comments

I bought a BMW 320 latest shape and it is the bee's knees.
I was not going to go to Car Giant but they had so many advertised that I went. WOW you have never seen so many cars in one dealer.
I spent hours looking round cos I like cars nearly as much as CHELSEA. Sorry, but they are great.
The staff were reasonably helpful but like any superstore there was only so much time they had. I didn't mind cos that must be how they keep the prices down and I hate being pestered.
The car I bought was £1400 cheaper than any I had seen and one company owner with service history. I love it. Nothing like a new car to make you feel good.
The salesman I picked went through everything possible about the car with the service history off all the cars I looked at on his computor screen. No dodgey nonsense.
It did take a while when I collected it because there were so many people getting their cars but that gave me a bit of confidence about Car Giant.
I had a question about warrenties after I bought it and after sales were very good. No chat just to the point.
My advice is definately buy from Car Giant but don't expect to be pampered. They sell thousands of cars and so can't give the slimy main agent treatment.
Give yourself time because it is a big purchase and there is a lot to choose from.
Some of the sales people aren't that knowledgeable so ask a few and find one who you can get on with. The manager said there were 62 salesmen !!!!!
Buying a car can be full of hazards but I feel they are big enough and been around long enough to rely on.

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