afe's Review of FlyGlobeSpan
2nd Jun 2009
Overall Rating
- Value for money
- Flight From - ToLGW
- Flight on time?
- Comfort on flight
- Flight Date07/06/09
- Ticket classBusiness
- Customer service
- Quality of food
None
Bad Points
See above!
General Comments
Last September my wife and I booked return flights with Globespan to Vancouver BC from LGW, Economy out business back to fly on 10/06/09 out return 24/06/09. in November I recieved an email telling me flights have changed, now flying 07/06/09 returning 21/06/09 both ways now via Calgary.
I telephoned and was told very abruptly 'read the terms and conditions'. I had booked our first nights accomodation through Expedia so lost the full cost of the room, to change our motorhome booking cost £35.00. Not worth claiming on our insurance, I agreed to the changes. On 21/05 /09 I recieved another email from good ol Globespan changing my booking back to, yes you have guessed it, the original 10/06/09, but this time via Dublin and Calgary.I took the refund. They are total wasters, and I would urge people to look elsewhere.
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