Guest's Review of Sky Broadband
1st Jun 2009
Overall Rating
- Value for money
- Customer Service
- Reliability
- Speed Consistency
Genuinely none that I can think of.
Bad Points
Slow connection, unreliable connection, connection that drops out. Unhelpful, unreliable and unprofessional cosistently. They will do the absuloute minimum to help you and will pass you from pillar to post each time you call. Expext any call you make to last at least 30 mins on their expensive telephone number. They like to promise you a call back - you'll never get one, this has happened to me over 15 times.
In short, do not connect to this company it might be fine until you have a problem but when you do you'll have it for a good while...
General Comments
Sky Broadband is absolutely terrible, I have been connected with them for nearly two years and have suffered the worst customer service consistently throughout that time.
They are incompetent, unhelpful and un professional " truly the worst and most unreliable company I have dealt with.
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