Halifax Car Insurance Review

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Halifax Car Insurance
1.6 stars
Average rating for this product is: 1.6 out of 5

From 0 ratings and 7 reviews

Thumb down 29% of users recommend this product

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stretch1967's Review of Halifax Car Insurance

1st Jun 2009

Overall Rating

0 stars
  • Value for money
    3 stars
  • Reason for going with this company
    Cheapest Quote
  • Driver Type
    Older Drivers
  • Customer Service
    1.5 stars
  • Have you made a Claim
    Never Claimed
  • Cover Taken
    Comprehensive
  • Previous Insurance Company
    Dial Direct
Good Points

Policy cost initially very good, when you do not need anything from them.


Bad Points

When you have an issue.


General Comments

BEWARE of the cost of policy cancellation!!!!
I have changed vehicle recently and bought a Japanese "Grey Import". Halifax Car Insurance will not insure these vehicles, so due to the fact I need my 10yrs NCB I called to cancel the policy and request proof of my NCB. £52 is what was aksed. I only have 2 more payments on this policy which would of cost about £45.
I cannot let the policy expire as I need the NCB.
This idea of hitting our pockets for pressing a button is HIGHWAY ROBBERY - suprise suprise, they are also a bank. Does this sound familiar!!!

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Members' Comments onstretch1967's Review

  • MoneyMan67 on 10th Aug 2009

    You would not have had a cancellation fee if you were canceling this policy mid-term if the reason was you were getting a grey import vehicle. If you were advised this then they were wrong. If you have paid a cancellation fee then i would acquire proof of sale for your old car to backdate cancellation to that date, explaining that you feel cancellation fee should be waived as you did not want to cancel the policy.

    The Company you are dealing with are not a bank i don't think, they can justify their cancellation fees as the majority of companies do not make money off customers who do not renew for at least one year.

    As above you should be able to claim fee back if you can be bothered

    Cheers

    MM