Halifax Car Insurance Review

★☆☆☆☆
1.3 / 5
10% of users recommend this
  • Customer Service

  • Value For Money

stretch1967's review of Halifax Car Insurance

☆☆☆☆☆

“BEWARE of the cost of policy cancellation!!!!”

Written on: 01/06/2009 by stretch1967 (1 review written)

Good Points
Policy cost initially very good, when you do not need anything from them.

Bad Points
When you have an issue.

General Comments
BEWARE of the cost of policy cancellation!!!!
I have changed vehicle recently and bought a Japanese "Grey Import". Halifax Car Insurance will not insure these vehicles, so due to the fact I need my 10yrs NCB I called to cancel the policy and request proof of my NCB. £52 is what was aksed. I only have 2 more payments on this policy which would of cost about £45.
I cannot let the policy expire as I need the NCB.
This idea of hitting our pockets for pressing a button is HIGHWAY ROBBERY - suprise suprise, they are also a bank. Does this sound familiar!!!

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Moneyman67's Response to stretch1967's Review

Written on: 10/08/2009

You would not have had a cancellation fee if you were canceling this policy mid-term if the reason was you were getting a grey import vehicle. If you were advised this then they were wrong. If you have paid a cancellation fee then i would acquire proof of sale for your old car to backdate cancellation to that date, explaining that you feel cancellation fee should be waived as you did not want to cancel the policy.
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<br/>The Company you are dealing with are not a bank i don't think, they can justify their cancellation fees as the majority of companies do not make money off customers who do not renew for at least one year.
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<br/>As above you should be able to claim fee back if you can be bothered
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<br/>Cheers
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<br/>MM

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