Vodafone Mobile Broadband 3GB Review

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3.2 stars
Average rating for this product is: 3.2 out of 5

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sandvika's Review of Vodafone Mobile Broadband 3GB

31st May 2009

Overall Rating

2.5 stars
  • Value for money
    1.5 stars
Good Points

Generally reliable service. The auto-run on the USB dongle makes it properly plug-and-play on a laptop.


Bad Points

There's no ability to change the contract. I have lost my job and have no need for the contract at present but am obliged to continue paying for it. If they had agreed to suspend the account and resume the 24 month minimum term when I have an income, they could have had a happy customer for life. However, their inflexibility means I'll shop around for the best deal when my phone contract comes up for renewal. Shame on them!


General Comments

A generally satisfied Vodafone customer since 1996, I know the network works, more than I can say for the other networks I've had to suffer with employer-provided phones I pay £15 per month for 24 month contract for 3GB per month - should have taken the 1GB because I never even use that much. You can upgrade easily but not downgrade during the contract term, so start low and buy more if you need it. 3G coverage is much less accessible than claimed, 2G (GSM) coverage is everywhere but at 56K (upload and download) which is poor and can sometimes make WiFi worth paying for. I'm bemused to note that customers with no Vodafone contract phone are getting cheaper broadband deals from Vodafone. That definitely sticks in the throat.

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