United Airlines Review

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United Airlines
1.5 stars
Average rating for this product is: 1.5 out of 5

From 10 ratings and 171 reviews

Thumb down 21% of users recommend this product

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Guest's Review of United Airlines

29th May 2009

Overall Rating

1.5 stars
  • Value for money
    1.5 stars
  • Flight From - To
    San Diego, USA
  • Flight on time?
    5 stars
  • Comfort on flight
    0.5 stars
  • Flight Date
    05/2009
  • Ticket class
    Economy
  • Customer service
    0.5 stars
  • Quality of food
    1.5 stars
Good Points

it was cleaned okay


Bad Points

bad meals (breakfast was the worst), rude cabin attendants, bad service


General Comments

we flew from San Diego to Tokyo. we usually flew with another airline, but this time we thought we would save our money. but you really get what you paid for. the dinner was okay, but kind of boring. only an entree, bread, salad and a piece of brownie. but the breakfast was the worst. egg, sausage and hash browns ... but it tasted horrible. overall, their service is very rough and just-wanna-get-it-over-with kind of attitude. instead of asking each passenger "would you like a cup of tea or coffee?" they were like, "COFFEE OR TEA", "ANYONE COFFEE OR TEA". oh my god, did I do something wrong? they sounded so mean. it was a yelling. you know a couple of hours before landing, they turn on the lights and start serving breakfast? on other airlines flights, they do it very quietly by handing out warm towels for a start. but these people, they wake you up by throwing a breakfast tray at you. my heart was racing for a while and it made me sick.

you might have to pay a couple hundred more, but choose other airline company.

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