Hotpoint BWD129 Review

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Hotpoint BWD129
0.7 stars
Average rating for this product is: 0.7 out of 5

From 1 rating and 19 reviews

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thatlad's Review of Hotpoint BWD129

29th May 2009

Overall Rating

0 stars
  • Value for money
    0 stars
  • Special Features
    Not supplied
  • Durability
    0 stars
  • Service & Support
    0 stars
  • Owned Product For:
    6 - 12 months
  • Ease of Use
    0 stars
  • Style
    0 stars
Good Points

Nil


Bad Points

How long have you got?


General Comments

DO NOT BUY THIS MACHINE! Comfortably the worst appliance I've ever brought. Thirteen break down calls and counting. Long gaps to get an engineer out - usually a couple of weeks. As a result I've owned this machine for ten months and in total I've not had the use of it for around four of those. Repeated calls to awful and rude customer services who insist they have a 'right' to repair it. They've been trained to keep pulling out that line and when that's not enough they blame you for 'user error'. How many times does something have to break prior to replacing it? I feel they are seeking to waste your time until the warranty runs out and they have no further responsibility to you.

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