Vodafone Review

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Vodafone go to www.vodafone.co.uk
1.9 stars
Average rating for this product is: 1.9 out of 5

From 11 ratings and 220 reviews

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Ewan Nowak's Review of Vodafone Mobile Phone Network

Overall Rating

0 stars
  • Value for money
    0 stars
  • Signal Coverage
    3 stars
  • Time with Network
    Over 1 Year
  • Customer Service
    0 stars
Good Points

None


Bad Points

Everything


General Comments

I have been with vodafone for almost 4 years and have had nothing but frustration and anger towards them. I could list the countless problems and mistakes which they have made, which has left me out of pocket numerous times, but the list really is too large. At the minute they owe me £60 which I can't get from them. The customer service is unbelievably BAD! Some of the most ignorant and unhelpfull call centre staff I've ever had the displeasure of talking to. Incredibly long waits to talk to a human and sometime getting cut off after being put on hold for ages. They just offered me an upgrade OR a reduction in my price plan the other day. I emphasise the word 'or' because I am already paying £45 per month for a poor quality phone and poor tarriff, which is a ludicrous price to be paying! I have 2 months left with them and I can't wait for it to be over! O2 here we come!!


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Members' Comments onEwan Nowak's Review

  • themaninthevan2001 Rank: Lieutenant-Colonel on 12th Jun 2009

    I agree with this review because...it's True,and vodafone needs to get it right