Northwest Airlines Review

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Northwest Airlines
1.8 stars
Average rating for this product is: 1.8 out of 5

From 1 rating and 76 reviews

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Guest's Review of Northwest Airlines

25th May 2009

Overall Rating

1 stars
  • Value for money
    0.5 stars
  • Flight From - To
    US/ dallas
  • Customer service
    0 stars
  • Quality of food
    0 stars
  • Flight Date
    jan/2009, /2009
  • Flight on time?
    1 stars
  • Comfort on flight
    1 stars
Bad Points

Customer service representatives (calling center) are very rude


General Comments

Customer service of northwest airlines is really bad. Please don't think that you will get answers of all your questions when you call customer service. The customer service representatives are not at all polite. They don't accept if there is any mistake from their part. On the other hand they would accuse you of lying. I have experienced this not only one time but multiple times. If Northwest wants people to travel through their airlines they should first improve their customer service especially calling center.

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