Sports HQ www.thesportshq.com Review

Watch this item
2.9 stars
Average rating for this product is: 2.9 out of 5

From 0 ratings and 18 reviews

Thumb up 50% of users recommend this product

Rate it Now:

Click on the stars above to rate this product:

Tweet This Item


sportshqiscrap's Review of Sports HQ www.thesportshq.com

24th May 2009

Overall Rating

0 stars
  • Value for money
    0 stars
  • Delivery
    A few weeks late
  • Quality of website
    0 stars
  • Goods purchased & cost
    £500
  • Customer Service
    0 stars
Good Points

none


Bad Points

everything..............wheres my refund?


General Comments

thesportshq.com

Bought an electric bike ( £500) on Sat 9th may and paid for next day delivery. Bike should have arrived Tue 12th at the latest. Bike dispatched on the 12th which is not a good start. Sports hq refused to refund the extra charge for next day delivery and when i checked my bank statement i realised that they also overcharged me by £18 which they say is correct even though i have an invoice and email which clearly states otherwise.

I am now peeved off so decide to reject delivery of the bike when it arrives and will get a refund.

Parcel force send bike to wrong distribution hub and eventually attempt a delivery on 19th may, 10 days after initial purchase. Sports hq dont seem to care and effectivley say tuff. I inform them that i am rejecting delivery because of the terrible service to which they say "fine"!

The bike arrived back to them on the 20th may and i have yet to receive any correspondence regarding the matter and have still not received a refund, the date being 25th may.

Buy from them at your own risk. They obviously have no idea of what to do when things go wrong, or just dont care.

Tweet This Review

sportshqiscrap's review has yet to be rated - Be the first!

How helpful did you find this review?