McAfee VirusScan Online Review

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2.1 stars
Average rating for this product is: 2.1 out of 5

From 0 ratings and 5 reviews

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RH's Review of McAfee VirusScan Online

23rd May 2009

Overall Rating

0 stars
  • Value for money
    0 stars
  • Ease of Set Up
    0 stars
  • Time Software Used
    1 - 6 Months
  • Ease of Use
    0 stars
Good Points

In ten months time it expires and I can buy a better product from a better company.


Bad Points

Product did not download.
Support was useless.
Customer Service was a joke.
I could go on but the list is too long.


General Comments


I would not recommend McAfee VirusScan Online to my worst emeny!

I made the mistake of buying this as a download from McAfee in March 2009.

Having taken my money, it did not download properly. It did remove all existing protection though.

It took several evenings to try and get the problems fixed. It took several attempts via remote access by their support to finally install the product.

I wanted my money back so that I could buy a product that worked first time but was told that it was now nothing to do with McAfee & I would have to contact a third party.

When I asked for contact details to McAfee's complaints department I was told there was no telephone contact and no email contact. Al I was given was a postal addres in Holland.

It has been nearly two months now since I wrote asking for an explanation and, if nothing else, an apology. I have heard nothing.

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