Zavvi www.zavvi.co.uk Review

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1.4 stars
Average rating for this product is: 1.4 out of 5

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Guest's Review of Zavvi www.zavvi.co.uk

22nd May 2009

Overall Rating

0 stars
  • Value for money
    0 stars
  • Delivery
    Still waiting
  • Quality of website
    0 stars
  • Goods purchased & cost
    Item (DVD) not delivered
  • Customer Service
    0 stars
Good Points

None?


Bad Points

Order not fulfilled, and cancelled three weeks later without even a word of apology.


General Comments

Bad First and Last Experience

I ordered a copy of the Jurassic Park Trilogy for the (frankly unbelievable) price of £3.95 on 4 May - this was an item prominently highlightedon its 'Sale' page.

I then received three or four emails advising me that Zavvi were awaiting stock and that I would be updated shortly , only to find today (22 May) an email telling me that the order has been cancelled (with not even a word of apology). So, the long, the short and the tall of it is that I won't be ordering from Zavvi (or its parent The Hut) again.

So, lessons learnt:

...If it looks too good to be true, then it probably is. And if the 'new' Zavvi performs as badly as the old one, then it's not going to take long for it to go the same way (into administration).

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