Continental Review

Watch this item
Continental
2.2 stars
Average rating for this product is: 2.2 out of 5

From 3 ratings and 72 reviews

Thumb down 40% of users recommend this product

Rate it Now:

Click on the stars above to rate this product:

Tweet This Item


Guest's Review of Continental

20th May 2009

Overall Rating

1 stars
  • Value for money
    3.5 stars
  • Flight From - To
    Newark - Greensboro
  • Flight on time?
    1 stars
  • Comfort on flight
    2 stars
  • Flight Date
    05/2009
  • Ticket class
    Economy
  • Customer service
    0.5 stars
  • Quality of food
    0 stars
Good Points

Flight and crew were nice and considerate


Bad Points

All customer service reps and ticket agents at Newark Liberty Airline deserve to be fired.


General Comments

This is my first time ever reviewing anything and im doing so not to review the actual flight and crew on board the plane, they were great. I am reviewing the horrendous, let me emphasize HORRENDOUS customer service reps and ticket agents at Newark Liberty Airport. They were rude, inconsiderate, bossy, bitchy, and any other negative adjective you can think of. Families in front of me were crying, pleading with them for help with their flight and the Continental ticket reps just yelled "NO" at them. Continental Airlines, you lost a customer.

Remember - all reviews on Review Centre express the reviewer's opinion, not necessarily ours.
If you disagree with a review then please let us know by writing a review of your own or adding a comment.

Tweet This Review

On average, people found this review very helpful

How helpful did you find this review?


Members' Comments onGuest's Review

  • elsassfe on 15th Jul 2009

    I found this review very helpful because...the same thing happened to me. Continental is the worst at customer service, especially in this partiular airport. I will never use this company and I recommend that other avoid this airline at all cost. You will come to regret you experience.