Expedia, www.expedia.com Review

Watch this item
go to www.expedia.com
0.8 stars
Average rating for this product is: 0.8 out of 5

From 3 ratings and 191 reviews

Thumb down 7% of users recommend this product

Rate it Now:

Click on the stars above to rate this product:

Tweet This Item

dragon2java's Review of Expedia, www.expedia.com

Overall Rating

3 stars
  • Value for money
    3 stars
  • Customer Service
    0 stars
  • Have you booked through this tour operator before?
    No
Good Points

booking was easy


Bad Points

changes impossible on reservation.... hate it!


General Comments

Expedia's customer service is lacking- I had to change my flight plans in mid trip, and they refused to help at all! I had to go to the airlines myself and request a change (which cost more than if I were to buy a new ticket all together). I am horrified at their service standards- even fast food chains will give more service than I got from them! I suppopse that's what happens when your 800 phone lines are sent to India rather than a national call center.....

Tweet This Review

dragon2java's review has yet to be rated - Be the first!

How helpful did you find this review?