T-Mobile Review

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T-Mobile go to www.t-mobile.co.uk
2.3 stars
Average rating for this product is: 2.3 out of 5

From 14 ratings and 264 reviews

Thumb down 37% of users recommend this product

Best Price: £FREE !

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jondiane's Review of T-Mobile Mobile Phone Network

Overall Rating

0 stars
  • Value for money
    0 stars
  • Signal Coverage
    2 stars
  • Time with Network
    0 - 6 Months
  • Customer Service
    0 stars
Good Points

There are none.


Bad Points

Poor phone-Nokias fault.

Poor service- T-mobile. Do not use these cowboys.

They are rude and unhelpful. I truely don't know where they get theit customer service training from.


General Comments

I have never dealt with a compnay that has such an appaling customer service attitude as T-Mobile.
I have a problem with my Nokia 5800. on going, been repaired and still locking up,losing number etc etc etc.
The lady at the service desk just said."your stuck with that phone til the end of your contact. 16 months away"
Yes I've only had the phone 8 weeks.
Even when I offered to pay extra for a different phone on a higher contract, They just are not interested.
They take your money and run.
So I am left with a phone that barely works at £40 a month.
So No phone and no money and certainly no satisfaction.


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