Sky+ Review

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Sky+
2.3 stars
Average rating for this product is: 2.3 out of 5

From 7 ratings and 85 reviews

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Guest's Review of Sky+

19th May 2009

Overall Rating

4 stars
  • Value for money
    5 stars
  • Customer Service
    4.5 stars
  • Time Service Used
    Less than a Week
  • Features
    4.5 stars
Good Points

engineers came straight away. explanations were given and despite first one , job was 1st class.


Bad Points

engineers should be given chance to do job without time restrictions


General Comments

First a question for the last post, I thought the hd would work through a hdmi lead? so no need for a scart???
anyway I recently went over to sky with sky +. I HAD BEEN WITH VIRGIN which runs out in June. I asked to have my tv package reduced but was told I would still need to pay 38 quid a month for my broadband and phone. after much arguing, rather than lose me, virgin offered me phone with free eve/weekends, line rental and 10mb broadband, all for 24.40. I took up the offer and went to sky for my tv.

Now the first engineer came and fitted me a new dish, and box and then left. Being a little knowledgable I noticed my signal looked weak and my recordings were freezing. so I checked the connections and found the cables had not been put in right. I called sky who gave me some details to try first,regarding the frozen recordings. but these also failed, so they sent another two engineers out to solve my problem. It turned out that my amstrad sky+ box had a sticky hard drive and the first engineer had not fitted the cable properly to the lnb. so as customer service goes, I can only recommend them at the minute, bearing in mind I even got the new box free with free install. I did get told that the first engineer was now redundant...

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