Argos www.argos.co.uk Review

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2.4 stars
Average rating for this product is: 2.4 out of 5

From 31 ratings and 53 reviews

Thumb down 42% of users recommend this product

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Guest's Review of Argos www.argos.co.uk

18th May 2009

Overall Rating

0 stars
  • Value for money
    0 stars
  • Delivery
    A few weeks late
  • Quality of website
    1.5 stars
  • Goods purchased & cost
    2 Shannon Sofas £400
  • Customer Service
    0 stars
Good Points

Picture in catalogue look good!!!!!!


Bad Points

Customer Service is a joke. Why they bother to say they have a customer service department is beyond me.They should call it the ' get your frustration off your chest but we can'tdo anything for you' department


General Comments

Will never ever use Argos again!!!!!!! Son ordered 2 sofas and was constantly fobbed off as to when they would be delivered. 3 months later chose an alternative ( 2 shannon sofas) and eventually after several tries they managed to deliver the right sofas. However after only 4 months they look as if they are 10 years old. Asked for a refund as they were not suitable for the purpose, that is to sit on. They sent around an upholsterer who sent Argos a report. Still didn't hear anything from Argos so had to ring yet again. Said it was just wear and tear!!!!!!!! They won't be taking it further. So my advice don't buy a sofa if you intend to sit on it.

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