Cheltenham & Gloucester Mortgages Review

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1 stars
Average rating for this product is: 1 out of 5

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partypopper's Review of Cheltenham & Gloucester Mortgages

18th May 2009

Overall Rating

0 stars
  • Value for money
    0 stars
  • Repayment Method
    Repayment
  • Product
    Fixed rate
Good Points

None


Bad Points

Slow in processing, do not keep you updated, and incompetent


General Comments

Cheltenham & Gloucester Mortgages are a waste of space. If your looking for a company that will give you complete customer satisfaction then do not use C&G. They are incompetent and should be reported to the FSA, as they do not treat people fairly. They are extreamly slow in processing matters, and if they want any further information from you they wont ring you until weeks have passed and its then when you ring to find out whats going on and they then decide to tell you that they require further information from you. They are also quick in taking your fees off you and then do not bother keeping you updated on the matters. I will never use this company for a mortgage again, i would have pull out now but it would mean paying for all the fees again.

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