Guest's Review of Tiscali Broadband www.tiscali.co.uk
17th May 2009
Overall Rating
- Value for money
- Customer Service
- Reliability
- Speed Consistency
can sign up easily and they love your payment.
Bad Points
dibolical connection speed
unreasonable FAIR USAGE POLICY and
NON-existence customer support.
General Comments
I have been tiscali for a few years now. i agree with the rest that teh customer services is terrible and non-existence. the connection is only ever adequate and frequently disconnect. for the last few months, these problems have got worst. web pages do not refreshed or when they do, the connection just dropped or can not find the pages. this is most annoying. we have a broadland package and yet we are gievn a dail-up connection. you can not get through to customer services and if you do after wasting all you tel charges, customer services read from a script and asked some stupid questions. if you are thinking of signing on for broadband with them, DON'T. it will only end in tears or worst wasting a lot of your hard earned cash.
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