Laptops Direct www.laptopsdirect.co.uk Review

Watch this item
1.4 stars
Average rating for this product is: 1.4 out of 5

From 11 ratings and 240 reviews

Thumb down 24% of users recommend this product

Rate it Now:

Click on the stars above to rate this product:

Tweet This Item


andyiacovou's Review of Laptops Direct www.laptopsdirect.co.uk

17th May 2009

Overall Rating

0 stars
  • Value for money
    0.5 stars
  • Delivery
    Still waiting
  • Quality of website
    0.5 stars
  • Goods purchased & cost
    Laptop £470
  • Customer Service
    0 stars
Good Points

None


Bad Points

Everything, staff are poor and rude, service is laughable and they have no idea what each part of the business is doing....how do they trade day to day


General Comments

I wish I had read the reviews on this website before ordering from Laptops Direct. I don't think i've ever experienced this level of incompetance from any company or organisation so far in my life. They cannot even get the very basics right. I placed an order over the phone and was told the laptop was in stock and would be with me next day. After 3 days nothing, despite receiving an email saying it had been sent. Chased up, to be told won't be in stock for 3 weeks....what??? Cancelled the order. Refund came after 10 days, then guess what? Laptop delivered after 3 weeks. They called to collect it 2 weeks later and it was sent back. Great, end of the matter...Nope, they then proceed to charge my credit card again so now I have no laptop and no money!!!

Remember - all reviews on Review Centre express the reviewer's opinion, not necessarily ours.
If you disagree with a review then please let us know by writing a review of your own or adding a comment.

Tweet This Review

andyiacovou's review has yet to be rated - Be the first!

How helpful did you find this review?