Laptops Direct www.laptopsdirect.co.uk Review

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1.4 stars
Average rating for this product is: 1.4 out of 5

From 11 ratings and 240 reviews

Thumb down 24% of users recommend this product

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andyiacovou's Review of Laptops Direct www.laptopsdirect.co.uk

Overall Rating

0 stars
  • Value for money
    0.5 stars
  • Delivery
    Still waiting
  • Quality of website
    0.5 stars
  • Goods purchased & cost
    Laptop £470
  • Customer Service
    0 stars
Good Points

None


Bad Points

Everything, staff are poor and rude, service is laughable and they have no idea what each part of the business is doing....how do they trade day to day


General Comments

I wish I had read the reviews on this website before ordering from Laptops Direct. I don't think i've ever experienced this level of incompetance from any company or organisation so far in my life. They cannot even get the very basics right. I placed an order over the phone and was told the laptop was in stock and would be with me next day. After 3 days nothing, despite receiving an email saying it had been sent. Chased up, to be told won't be in stock for 3 weeks....what??? Cancelled the order. Refund came after 10 days, then guess what? Laptop delivered after 3 weeks. They called to collect it 2 weeks later and it was sent back. Great, end of the matter...Nope, they then proceed to charge my credit card again so now I have no laptop and no money!!!


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