Barclays Bank Review

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Barclays Bank
1.4 stars
Average rating for this product is: 1.4 out of 5

From 1 rating and 68 reviews

Thumb down 21% of users recommend this product

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Guest's Review of Barclays Bank

Overall Rating

0.5 stars
  • Telephone Banking
    0 stars
  • Local Branch
    0 stars
  • Customer Service
    0 stars
  • Internet Banking
    3 stars
  • Cash Point Facility
    3 stars
Good Points

Good online service.


Bad Points

Everything but their on line service. Snobbish or unfriendliness personal bankers that cannot reply to simple questions and try too hard to promote premium accounts.


General Comments

Bad customer service, I came across quite a few employers that there were unable to reply to simple questions. Barclays Bank phone service for instance, it took them over 15 minutes to find out the IBAN number of my account. They claimed that IBAN was sufficient for an international transaction when the swift code was also needed.


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LenderAccountDescriptionInterestAEROverdraft  
Overdraft LimitOverdraft Rate
Alliance & LeicesterPremier Direct AccountEarn a great rate of 6% AER (fixed for one year) on balances up to £2,500.Monthly6.00%0.00%£2,000.00
Alliance & LeicesterPremier CurrentEnjoy Free annual multi-trip European travel insurance and earn 0.50% AER on balances up to £2,500.Monthly0.50%0.00%£2,000.00
NatwestNatwest Advantage Gold AccountEnjoy benefits worth up to £704 for just £12.95 a month. Including Mobile phone cover, Travel Insurance and even tailored rates on other Natwest products.Monthly0.25%18.49%n/a