Motorpoint www.motorpoint.co.uk Review

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Motorpoint www.motorpoint.co.uk
2.3 stars
Average rating for this product is: 2.3 out of 5

From 6 ratings and 75 reviews

Thumb down 39% of users recommend this product

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boboboobooboob's Review of Motorpoint www.motorpoint.co.uk

14th May 2009

Overall Rating

1.5 stars
  • Value for money
    2.5 stars
  • Customer service
    1 stars
  • Town/City
    Livingston
Good Points

cheap cars, bought in bulk and sold cheap.


Bad Points

Poor service after you've signed.
Added extras on the bill for valet/plates and HPI checks.
No one phones you back, if you've got a query you'd be better phoning my shed for a reply on a 0870 number, no direct line given even after requesting it.


General Comments

Once you've bought a car from Motorpoint, they don't really care, I went to collect my car. and it took ages. Lots of staff milling around not doing alot. Poor customer service in my mind

What out for their higher than average APR on blackhorse finance and hard sell on other policies ie Gap insurance.
They make back the savings they offer on the cars, by passing on high APR's to the buyer.

Don't be conned with the reg plates, valet and HPI checks. They automatically add them to your bill. Do your own HPI check on line for £3.99 and wash it yourelf and why bother with their reg plates, if they want to advertise on your car make them pay for it themselves.

If you fancy a car at another branch be prepared to wait at least 7days for delivery plus pay for the privilege

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