Chain Reaction Cycles www.chainreactioncycles.com Review

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3.6 stars
Average rating for this product is: 3.6 out of 5

From 0 ratings and 16 reviews

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anewuser's Review of Chain Reaction Cycles www.chainreactioncycles.com

14th May 2009

Overall Rating

2 stars
  • Value for money
    3.5 stars
  • Delivery
    Up to a week late
  • Quality of website
    3 stars
  • Goods purchased & cost
    2 Shorts, E 55 each.
  • Customer Service
    1 stars
Good Points

Quick reply.


Bad Points

Wrong product info and no sympathy with


General Comments

I Ordered a pair of Endure short size medium from Chain Reaction, which were fine. Then ordered another pair of Endura shorts in the same size, but 3/4 length.

These did not fit at all. As they were the exact same brand I wore them straight away. They won't take them back as they are worn, but this left a bitter feeling with me. Customer service is not symphatetic at all, and I'm E 60,- poorer. Partly my fault, but I would expect better service, or at least a warning, because they should know there is a fault with the sizing of these shorts, as I always wear size medium and these are the first short I've ever bought in that size that do not fit me. Besides that they are advertised for a 32" waist while my jeans are all 31" and these short just are too small. Quite dissapointed with Chain reaction cycles.

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