HSBC Car Insurance Review

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1.1 stars
Average rating for this product is: 1.1 out of 5

From 0 ratings and 20 reviews

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giedrys76's Review of HSBC Car Insurance

14th May 2009

Overall Rating

0 stars
  • Value for money
    0 stars
  • Reason for going with this company
    Cheapest Quote
  • Driver Type
    Lady Driver
  • Customer Service
    0 stars
  • Have you made a Claim
    Never Claimed
  • Cover Taken
    Not supplied
  • Previous Insurance Company
    Commerce Insurance
Good Points

No good poits so far.


Bad Points

Terrible customer service.


General Comments

Terrible!
I got the HSBC insurance, because it offered the lowest quote on confused.com.

I was asked to show proof for no claims discount. Fine. I got the letters from my previous insurance companies and all the trouble startyed. I sent them all 3 letters, they did receive them.Resend. oh, the letter is not on letterhead paper. Resend. Oh, it says you "had insurance", but it does not say you"were the policy holder". Oh, we cannot see the date-it is right there on the letter! Oh, itsays no losses, but we want it to say no claims. Resend. Resend. Resend. And this is for no claism discount. Imagine how they would be if you had beeen in the car accident and needed their help?

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