Freedom Direct Holidays Limited Review

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2.4 stars
Average rating for this product is: 2.4 out of 5

From 3 ratings and 54 reviews

Thumb down 44% of users recommend this product

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bm11223344's Review of Freedom Direct Holidays Limited

14th May 2009

Overall Rating

1 stars
  • Value for money
    1.5 stars
  • Customer Service
    0 stars
  • Have you booked through this tour operator before?
    No

Having booked a trip to Andorra with Freedom Direct Holidays, and paid a healthy supplement for a superior room, which in reality didn't exist! I naturally lodged a complaint with FD. Suprise surprise, English customer service is again proved to be "the consumers problem" -3 phone calls, numerous e-mails- all ignored and now it appears FD have gone bust -my problem again it appears! Appaling customer service and had they not called in the administrators, I would never use them again anyway

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