Enterprise Car Rental - enterprise.com Review

Enterprise Car Rental - enterprise.com
★★☆☆☆
2.0
24.0% of users recommend this
  • Customer Service

  • Value For Money

Davev's review of Enterprise Car Rental - enterprise.com

“There are, and have been varying reports about...”

★★★★☆

written by Davev on 13/05/2009

Good Points
Copurteous, as advertised, pick-up and put down options at no extra cost when hiring and returning car. Car in good condition and reliable.

Bad Points
High insurance rates. See also full comment. Would not hesitate to use Enterpise (Chichester) again

General Comments
There are, and have been varying reports about Enterprise Car Rental. This may depend to a large extent on the particular branch of Enterprise one uses. For my part I went to their Chichester, Hampshire, UK branch and received excellent service. There was a full explanation of all the costs involved and a Corsa was ordered, but at the actual time of picking up the car it had turned into a Toyota Prius and there was no extra cost. The car was clean and proved excellent. It was their automatic version and the only fault I could highlight was that no instructiion was given as to the need to depress the footbrake when starting the engine. This caused problems until the RAC turned up and put me right on this point. There is a mandatory £250 deposit but this was returned in full after only a few days fololowing the return of the car. Yes, I would not hesitate to use this branh of Enterpise again.

  • Value For Money

  • April '09

    Date of hire (month/year)

  • Chichester, UK

    Country & City of hire

  • Excellent

    Condition of vehicle

  • Good

    Choice of vehicles

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