Air Canada Review

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Air Canada
2.3 stars
Average rating for this product is: 2.3 out of 5

From 12 ratings and 100 reviews

Thumb down 39% of users recommend this product

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bergo's Review of Air Canada

13th May 2009

Overall Rating

0 stars
  • Value for money
    0 stars
  • Flight From - To
    dub to bos
  • Flight on time?
    0 stars
  • Comfort on flight
    0 stars
  • Flight Date
    apr 09
  • Ticket class
    Economy
  • Customer service
    0 stars
  • Quality of food
    0 stars
Good Points

None


Bad Points

Customer services.


General Comments

Air Canada customer services are a COMPLETE disaster. I booked and then accidentally cancelled due to their website layout and have ben trying to get a refund for the past 3 weeks. They keep passing me on to someone else and fail to answer my questions. No one knows what my cancellation fee is or when I'll get a refund if at all. You never know when booking a flight if you'll need customer services; I didn't think I would but here we are totally stressed!

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