Sainsbury Kitchen Appliances Online www.sainsburyskitchenappliances.co.uk Review

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0.9 stars
Average rating for this product is: 0.9 out of 5

From 1 rating and 29 reviews

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Guest's Review of Sainsbury Kitchen Appliances Online www.sainsburyskitchenappliances.co.uk

12th May 2009

Overall Rating

0.5 stars
  • Value for money
    0 stars
  • Delivery
    Still waiting
  • Quality of website
    1.5 stars
  • Goods purchased & cost
    Oven and hob. £400
  • Customer Service
    1 stars

I had the same experience as many people here. I ordered a cooker, a hob and a cooker hood from Sainsbury's Kitchen Appliances. Sainsbury's took the money immediately then called just before the delivery date to say there was a delay. Then called again before the second due delivery date, as all the items were still not in stock. This was despite the items appearing on the website with Rapid Delivery tags. They blamed the manufacturer, even though at no point during the purchase process does the website warn that Sainsbury's is totally dependent on the manufacturer supplying the goods. Sainsbury's own terms an conditions state that they will not take money before stock has been confirmed. I cancelled the order. The whole thing was a frustrating waste of time and money.

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