Pets at Home www.petsathome.com Review

Watch this item
2.8 stars
Average rating for this product is: 2.8 out of 5

From 30 ratings and 62 reviews

Thumb down 48% of users recommend this product

Rate it Now:

Click on the stars above to rate this product:

Tweet This Item

The grim reaper's Review of Pets at Home www.petsathome.com

Overall Rating

0 stars
  • Value for money
    0 stars
  • Quality of service
    0 stars
  • Goods purchased & cost
    Rabbit Hutch and accessories £90
  • Layout of shop
    0 stars
Good Points

None


Bad Points

Many. Can't use bad language so i'll leave it at that.


General Comments

Pets at home, what can i say but unhelpful, uninterested not bothered. I ordered a rabbit hutch on the website to be delivered to my friends address. On the website it asks for a billing address, pretty normal question, then you can add a different delivery address later, which i did. Delivery should have taken up to 4 days. 4 days later my friend hadn't received to hutch. Phoned pets at home customer service to find out why, apparently they tried to deliver to my billing address. They said they would e-mail UPS the delivery address and get it despatched as quickly as possible. A few days later phoned pets at home to check my order and its tracking only to find i had to phone UPS. Phoned UPS to check its ETA only to find that pets at home had not done any thing that they told me they had. Gave the UPS my friends delivery details and was told by them it WILL be delivered the very next day.


Remember - all reviews on Review Centre express the reviewer's opinion, not necessarily ours.
If you disagree with a review then please let us know by writing a review of your own or adding a comment.

Tweet This Review

The grim reaper's review has yet to be rated - Be the first!

How helpful did you find this review?