Aviva Car Insurance Reviews at Review Centre

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Aviva Car Insurance
1 stars
Average rating for this product is: 1 out of 5

From 2 ratings and 95 reviews

Thumb down 16% of users recommend this product

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Guest's Review of Aviva Car Insurance

11th May 2009

Overall Rating

0 stars
  • Value for money
    2 stars
  • Reason for going with this company
    Auto Renewed
  • Driver Type
    Lady Driver
  • Customer Service
    0 stars
  • Have you made a Claim
    Currently Claiming
  • Cover Taken
    Comprehensive
  • Previous Insurance Company
    Directline
Good Points

Its a free phone number - Thats it.


Bad Points

Every single interaction with the overseas call centre.


General Comments

We have car insurance and house insurance with Norwich Union - NEVER AGAIN. Terrible rude service agents, I've been told we have no policy, even though we have a policy for years - never had to claim so have never experienced the Customer Service - but it is SHOCKING!!
Ive been cut off so many times, promised call backs that never happen, been called MR and when im clearly female, have agents that are totally clueless.

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