Direct Line Travel Insurance Review

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Direct Line Travel Insurance
★★★☆☆
2.7
42.0% of users recommend this

Trinco's review of Direct Line Travel Insurance

“My travel Insuarance including winter sports cover has...”

★★★★★

written by Trinco on 11/05/2009

Good Points
- Fast & Quality claiming process
- UK based helpline, and helpful staff
- Paid all my expence to the penny without any fuss or unnecessory delays

Bad Points
Slightly higher premium compared to others in the market - but worth the extra pound or two when comparing the claims service.

General Comments
My travel Insuarance including winter sports cover has been with Direct Line the past 3 years. Having had to make a claim recently relating to a ski accident while in France, I was very pleased with all aspects of their cover & service. My claim included

-off piste rescue/medical expence/ crutches, all equipment I had to buy (due to an injured knee)/- taxi back to hotel and slope.

(quite an amount when added up)

All amounts were paid in a timely manner by Direct line, and I was called by them within a week of arrival to UK to check if I was ready to claim back the money I had paid !

You only know about an insurer when you have to claim and I would thouroughly recomend Direct Line. Well wort the extra few pounds I paid in comparison to other cheaper offers at the time of buying my policy

  • Value For Money

  • March 2009

    Date of Insurance (month/year)

  • Winter Sport

    Type of Insurance

  • Successful

    Was your claim successful?

  • Fairly

    Were you treated fairly?

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