Emirates Review

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Emirates
2.1 stars
Average rating for this product is: 2.1 out of 5

From 7 ratings and 125 reviews

Thumb down 33% of users recommend this product

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nonoo's Review of Emirates

11th May 2009

Overall Rating

1 stars
  • Value for money
    0.5 stars
  • Flight From - To
    Dubai-Toronto
  • Flight on time?
    4 stars
  • Comfort on flight
    1 stars
  • Flight Date
    May 2009
  • Ticket class
    Economy
  • Customer service
    0 stars
  • Quality of food
    2 stars
Good Points

skywards


Bad Points

Unprofessional and rude staff.


General Comments

Its the worst airline to travel with. the staff are so rude and arrogant . though I am a frequent traveler of Emirates airline because of skywards but I am only travelling with Emirates to earn more miles. it takes ages for staff to clear the trays after your meal. no matter how many times you press the attendant button nobody bothers to even look at you. on my very last journey from Dubai to toronto on 8th of May 2009 unluckily I again made the decision to travel by emirates and bear the attitude of staff. the lady who was standing right at the entrance of aircraft was just standing like a dummy I requested her if its possible that me and my husband get the seats next to each other as our tickets were for two different seats. the lady rudely replied that I will try but first you go and sit according to your seat no. luckily the passenger next to me was really nice and he agree to switch his seat on my request but she never came back to check the status. the story didnt end here as I wanted to take my medicine so I press the attendant button which is of no use if you are travelling through Emirates . an attendant appears after 15 mins to distribute warm towel. I requested him if I can get a glass of water he didnt even bother to reply I was shocked at his behaviour and asked my husband to check his name. the attendant become afraid of me and bring the glass immediately after my remarks. after that there was no head set there so I press the attendant button. nobody came to check why the attendant calling light is on till I became really upset and checked with one of the attendant that which attendant is responsible to look after my seats. she never replied but bring the head set finally I get the attendants name who was not responsible at all.
Its not my first experience with Emirates but I have received the same experience each time I travel with Emirates airline.

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