mgilroy's Review of David Lloyd Leisure Health Club
11th May 2009
Overall Rating
- Value for money
State of the art equipment and a broad choice of classes.
Bad Points
Terrible attitude to customer service. Some classes require extra payments.
General Comments
I have been a member of David Lloyd York for 5 years (it has only been DL for a year, before that it was Next Generation). I chose the club because of the state of the art gym facilities on offer and the fantastic outdoor pool/jacuzzi.
However; I would recommend that anyone thinking of joining David Lloyd pay CLOSE attention to their T&Cs before signing any contracts. I had paid for my yearly membership up-front for my entire time at the gym- and this year had decided to look elsewhere because of the high fees that DL charge. So- when my renewal notice arrived; I wrote back to say that I would be cancelling my membership. I was swiftly informed that I would not be able to do this because they offer a 3-month notice for cancellation. So - despite me only having 2 weeks to decide whether or not I would like to pay an extra £150 a year for my membership; I was given no choice but to pay for a further 3 months. Ridiculous!
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