Omega Seamaster Men's Chronometer Review

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Omega Seamaster Men's Chronometer
4.3 stars
Average rating for this product is: 4.3 out of 5

From 12 ratings and 36 reviews

Thumb up 89% of users recommend this product

Best Price: £675.00
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Guest's Review of Omega Seamaster Men's Chronometer Watch

Overall Rating

0 stars
  • Value for money
    0.5 stars
  • Type of Watch
    Men's Watch
Good Points

None, After the horrifing experience with the Customer Service of the AD and Omega S-A's Customer help desk. And all the torment I've gone through, I feel all the hype surrounding the seamaster is a real Hogwash.


Bad Points

After adjusting the time on the said watch when I screwed back the crown I was literally horrified to find the hour hand rotating along with the screw-in crowns rotation.
Omega being a 150 year old company should have a class leading after sales customer support, and these so called heritage driven company should cater to its customers in such a way the rest of the competitive field should make them a bench mark in rather simple situations that involve customer satisfaction.


General Comments

It is really a very unhappy experience to have got a lemon (Ref No. 21230416101001) (Watch No. 90630423) from "OMEGA". Literally a shock to find the expensive watch malfuntioning and I was horrified at the rather "go to the dogs" kind of Omega after sales service. Its nearly two months since a formal complaint now and nothing has been resolved. After neumerous emails to Omega's head office in Switzerland, the whole issue is giong nowhere.


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