Ash Cycles www.ashcycles.com Review

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2.6 stars
Average rating for this product is: 2.6 out of 5

From 0 ratings and 13 reviews

Thumb down 46% of users recommend this product

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mbipswich's Review of Ash Cycles www.ashcycles.com

8th May 2009

Overall Rating

0 stars
  • Value for money
    3 stars
  • Delivery
    Still waiting
  • Quality of website
    1.5 stars
  • Goods purchased & cost
    Bike £280
  • Customer Service
    0 stars
Good Points

None


Bad Points

Very unhelpful, not willing to sort any issues or appologise.


General Comments

Ordered a bike from ash cycles showing in stock on their web page, got email a few days later stating they did not have one, offered another more expensive bike via email. Tried to call but got answer phone, left message asking them to call me, also did same via email. No return call so called them middle of next day to discussed and agreed to purchase, was told it would arrive the next week on specific day, my wife stayed at home to accept delivery as they would not send to my work address. Bike did not arrive so I phoned them again and they said I had not confirmed that I wanted more expensive bike, which i had. Then the person on the phone just said ' we will just cancel order then' and hung up, how rude! Would not recommend this company to anyone.

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