Post Office Travel Money Card Review

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Post Office Travel Money Card
1.7 stars
Average rating for this product is: 1.7 out of 5

From 0 ratings and 26 reviews

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Raverbabylisa's Review of Post Office Travel Money Card

8th May 2009

Overall Rating

0 stars
  • Value for money
    0 stars
Good Points

No good points what-so-ever


Bad Points

We have been left over £1000 (the cost of our laptop & iPod) out of pocket after taking the Post Office's 'so-called' advice.


General Comments

I would never use the Post Office Tranvel Cards again.

I travelled to the Netherlands with my partner. We put all our savings put on to the travel and when we arrived in Amsterdam we were told that there had been a technical hitch and our money would not be available to 48 hours.

We managed to speak to the lady we were renting out boathouse from and she agreed to wait until the money had gone through to our card before paying the deposit, however, after the 48 hours was up there was still no money on the card!

After many phone calls to the Post Office (at our expense) we were advised that my partner already had a travel card (with 1 euro left on it) from his holiday last year, which he had thrown away. All our saving had been put on to this old travel card and there was absolutley nothing they could do! We were advised by the Post Office staff to sell our belongings and keep the receipts to re-claim the costs. We managed to sell our laptop and iPod for £400 to British Tourists who sympathised with us.

Needless to say, the whole holiday was a nightmare, with no money of seeing attractions or eating out.

Once we had returned to England it took 3 weeks to get the money we tried to put on our travel card back and now the Post Office are refusing to pay compensation for the Laptop and iPod they advised us to sell!

This was our one holiday this year and now we have been left completely stiched up!

Their system is obvioulsy completely rubbish!

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