Bodypower Sports / Fitness Superstore www.fitness-superstore.co.uk Review

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2.9 stars
Average rating for this product is: 2.9 out of 5

From 2 ratings and 38 reviews

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Anonman's Review of Bodypower Sports / Fitness Superstore www.fitness-superstore.co.uk

8th May 2009

Overall Rating

0 stars
  • Value for money
    2 stars
  • Delivery
    Still waiting
  • Quality of website
    2.5 stars
  • Goods purchased & cost
    Treadmill £800
  • Customer Service
    0.5 stars
Good Points

Low Prices


Bad Points

Shoddy Delivery Company, Mediocre Customer Support


General Comments

I made the mistake of ordering from Fitness Superstore purely based on their low price and free delivery what a mistake ordered a treadmill £800 on the 24th April today is the 8th May still waiting for the courier XDP Home Drop to call me to arrange delivery
The courier XDP Home Drop have had the treadmill at one of their depots since the 28th April clearly another courier company that can't be bothered to do what their paid to do

Trying to get through to Fitness First customer services is very hit and miss mostly your told by the pre recorded voice tto leave a message and contact details and somebody will call you back I find the best way to get through is to just keep redialling eventually you get through to someone

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Members' Comments onAnonman's Review

  • bodypower100 Rank: Corporal on 8th Jul 2009

    I am sorry to hear you have experienced problems with delivery, yes we use XDP and unfortunately deliveries can sometimes be out of our control. If you are still experiencing issues please email sales@bodypower.co.uk quoting your order number and I will get this issue resolved for you.

    With regard to getting through to Fitness Superstore are phones are always busy due to the high volume of orders we receive on a daily basis.

    Again, apologies for the problems you have experienced.

    Kind Regards

    Fitness Superstore