Thomas Cook Airline Review

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Thomas Cook Airline go to www.thomascook.com
2 stars
Average rating for this product is: 2 out of 5

From 10 ratings and 186 reviews

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Guest's Review of Thomas Cook Airline

7th May 2009

Overall Rating

0.5 stars
  • Value for money
    0.5 stars
  • Flight From - To
    sharmelshiek egypt
  • Flight on time?
    5 stars
  • Comfort on flight
    0 stars
  • Flight Date
    november
  • Ticket class
    Economy
  • Customer service
    4 stars
  • Quality of food
    3 stars
Good Points

plane was clean and on time no problem at check in


General Comments

the Thomas Cook Airline crew very polite and friendly food was average and drinks overpriced. we tried to book exit seats but told that they were all taken even though we were first at check in at Manchester airport. seat pitch of 28 inches is appalling. my husband is 6feet 4ins, he has inside leg 35ins so seat pitch was really inadequate,we went to Egypt 5 and a half hour flight...it was very uncomfortable and have never flown Thomas cook again.if there were to be an emergency, my husband would not be able to get into emergency position as the seat in front is too close ...also the plane was draughty and cold..just not enough room and not a pleasant experience

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