Vale Do Garrao, Casa Fermar Review

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scotty14's Review of Vale Do Garrao, Casa Fermar Portugal

7th May 2009

Overall Rating

1.5 stars
  • Value for money
    2.5 stars
  • Board Basis
    Self catering
  • Accommodation
    2.5 stars
  • Food
    0 stars
  • Location
    1.5 stars
  • Date of stay
    07/06
  • Tour Operator
    thomson
  • Customer Service
    1 stars
  • Resort
    1 stars
Good Points

Beautiful villa, pool, private tennis court, huge gardens.


Bad Points

too big, not enough security, no gates. Cleaner every morning at 9 for 4 hours, gardener every day for 3-4 hours. No privacy.


General Comments

I couldn't believe it when I started reading this review. I thought my husband had written it, because exactly the same thing had happened to us on holiday at Casa Fermar. However, when I said to him "I didn't realise you had written a review", he said "I didn't". It was only then that I looked at it more closely. "Leisaj" wrote that they had been burgled 5 days into their holiday in June 2007. We had been burgled 5 days into our holiday in July 2006. We felt at the time that someone had obviously been watching the villa and our movements, but this would seem to prove that burgling this villa is a regular occurence. Like "Leisaj", we found the police to be totally disinterested, the officer to whom we reported it was watching "Power Rangers" behind and above our heads....Again the Thomson rep was very unhelpful, with no command of the language, and we had to go back to the police station at least five times before we could get the official document from them to send to the insurance company. With nine days to go, the burglary really ruined our holiday. A huge villa, but our two young daughters insisted on sleeping in our bedroom for the rest of the holiday since they were terrified.....we didn't feel secure either. I felt very insecure when my husband and the girls went out for the afternoon and I couldn't go because of a stomache bug. We have been to Portugal many times, always staying in lovely villas, but for the first and only time, we were glad to get home.

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