Thomas Cook Airline Review

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Thomas Cook Airline go to www.thomascook.com
2 stars
Average rating for this product is: 2 out of 5

From 10 ratings and 187 reviews

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Guest's Review of Thomas Cook Airline

6th May 2009

Overall Rating

0.5 stars
  • Value for money
    0.5 stars
  • Flight From - To
    gran canaria-gatwick
  • Flight on time?
    5 stars
  • Comfort on flight
    0 stars
  • Flight Date
    feb
  • Ticket class
    Economy
  • Customer service
    0 stars
  • Quality of food
    0 stars
Good Points

flight took off on time???


Bad Points

leg room, cabin crew attitude, food horrendous.


General Comments

I totally agree with comments about leg room, i was forwarned by a family member that their recent trip to bulgaria was horrendous on TC but I gave them the benefit of the doubt and booked. - 4 1/2 hr trip to gran canaria and it was the most painful EVER - again I am 5 foot 5 size 12/14 and I was so squished I could have cried. I always ask for a aisle seat as I feel very claustrophobic by the window and i'm so glad i got and aisle seat because god knows what the man as thinking sitting by a window like a sardine!!! I am now booking my next winter holiday and when looking around I state I do not want to travel with thomas cook - but apparently they are a larger company than monarch now??!! and its quite hard not to get their planes. I also found cabin crew on out flight very moody and rude. I ordered a veggie meal and when a meat one came (at 2am as it was a night flight) I asked it very nicely to be changed, all i got was a huff and a veggie one 10 mins later, slapped on thetable! no apology, nothing. I will NEVER fly with TC again and will pay over "cheap holiday" prices to make sure I dont.
I would never reccommend them to anyone and wish i'd listened to my family in the first place.

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